Olá, eu sou Eder Silveira

Customer Success Account Manager

Sobre mim

With over 15 years of experience in technology and project management, I currently serve as a Principal Project Manager at Microsoft, leading large-scale initiatives focused on Azure Cloud adoption and Artificial Intelligence. My mission is to deliver projects on time and within budget while driving tangible value for customers and partners.

Previously at Itaú Unibanco, I contributed directly to the modernization of the public cloud infrastructure (AWS), aligning business OKRs with digital transformation initiatives. I also led critical initiatives in infrastructure delivery, cloud migration, and operational efficiency.

I combine Agile and Waterfall methodologies, risk management, and financial governance to foster collaboration across cross-functional teams and deliver innovative solutions. I thrive in dynamic, global environments where technology and strategy converge to drive measurable business impact.

Gestão de Projetos

Agile, Waterfall, Híbrido, Scrum

Cloud & IA

Azure, Modernização, AI Solutions

Liderança

Times multifuncionais, Stakeholders

Transformação Digital

DevOps, Processos, Produtos

Customer Success Account Manager

Dec 2025 - Present

Microsoft

Trusted advisor for enterprise customers, driving digital transformation through cloud, AI, and innovation strategies. Lead customer success outcomes, ensuring adoption, value realization, and measurable business impact across Microsoft Cloud (Azure, Security, AI, Modern Work).

Azure Cloud AI Solutions Customer Success

Principal Project Manager

Mar 2024 - Nov 2025

Microsoft

Overseeing large-scale projects from planning to execution, ensuring on-time and within-budget delivery using Agile, Waterfall, and hybrid methodologies. Driving the implementation of innovative solutions, including Azure Cloud and AI, aligned with strategic business needs.

Project Management Azure & AI Agile & Waterfall

Tech Manager

Mar 2021 - Dec 2023

Itaú Unibanco

Managed three project teams, leading governance of modernization and digital transformation for Public Cloud (AWS) and on-premises infrastructure delivery. Notable Achievements: Modernization result from 10% in 2020 to 50% in 2022; Reduction of 43% in On Premises server consumption; 4,400+ AWS certifications.

AWS & Cloud Digital Transformation Infrastructure

IT Project and Process Coordinator

Apr 2018 - Mar 2021

Itaú Unibanco

Structuring and management of public cloud (AWS) modernization and migration projects. Integration and evolution of IT Lean and SAFe work models for infrastructure. Management of Lean Six Sigma Program and automation teams. Organized technology events for 3,000+ employees.

AWS Migration Lean Six Sigma SAFe

Entre em contato comigo.

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